| Outage Alerts Keep Consumers Energy Customers Informed | |
| | |
|
The outage alerts let customers know their power is out and the estimated restoration time. Customers can reply to the alert to provide an update on their situation or request updated information. "Providing our customers with timely information during power outages can help them stay safe, make decisions and remain informed," said Garrick Rochow, Consumers Energy vice president and chief customer officer. "Keeping our customers and our communities safe is part of our Promise to Michigan." Outage alerts are tailored to the type of Consumers Energy electric customer: - Residential - Customers can choose to receive their outage updates by email, phone call or text message by visiting Consumers Energy's new website at https://new.consumersenergy.com to set their preferences.
- Business - Customers can sign up for text alerts simply by texting REG to 232273 (CECARE) and providing their account number when prompted.
The outage alerts are one of several "two-way customer communication" initiatives the company has introduced as enhanced features on the new website. All are designed to give customers more control. "We want all of our customers to have an exceptional experience whenever and however they interact with Consumers Energy," Rochow said. "The website enhancements will certainly improve their online experience with us." Consumers Energy, Michigan's largest utility, is the principal subsidiary of CMS Energy (CMS), providing natural gas and electricity to 6.6 million of the state's 10 million residents in all 68 Lower Peninsula counties. For more information about Consumers Energy, go to www.ConsumersEnergy.com. Media toolkitOUTAGE ALERTS: Now available for delivery via computers, tablets and mobile phones. RESIDENTIAL CUSTOMERS: Visit Consumers Energy's new website, https://new.consumersenergy.com to set preferences. BUSINESS CUSTOMERS: Text "REG" to 232273 (CECARE) and provide account number when prompted. Check out Consumers Energy on Social MediaFacebook: https://www.facebook.com/consumersenergymichigan Twitter: https://twitter.com/consumersenergy YouTube: https://www.youtube.com/user/consumersenergy Flickr: https://www.flickr.com/photos/consumersenergy/ To view the original version on PR Newswire, visit:http://www.prnewswire.com/news-releases/outage-alerts-keep-consumers-energy-customers-informed-300175700.html
|
|
|
CMS Energy Corporation
|
|
|
CODE : CMS |
ISIN : US1258961002 |
|
| |
ProfileMarket IndicatorsVALUE : Projects & res.Press releasesAnnual reportRISK : Asset profileContact Cpy |
CMS Energy is a producing company based in United states of america. CMS Energy is listed in Germany and in United States of America. Its market capitalisation is US$ 16.5 billions as of today (€ 14.4 billions). Its stock quote reached its lowest recent point on April 18, 2014 at US$ 0.12, and its highest recent level on April 17, 2024 at US$ 58.25. CMS Energy has 282 420 406 shares outstanding. |